# Sync Problems Guide
> When the dashboard shows no new data, work through connectivity, permissions, storage, account status and phone updates in order.

## Guides
- [Check Connectivity First: Wi-Fi, Data and Airplane Mode](https://sync-problems.pages.dev/monitoring-app-no-internet-sync/): When a monitoring app no internet sync problem occurs, first check whether the monitored phone has a working Wi-Fi or mobile data connection and whether.
- [Storage Full or Low: A Common Cause](https://sync-problems.pages.dev/low-storage-stops-app-sync/): When low storage stops app sync, the monitored phone may have limited room for normal app and system operations, potentially affecting the availability of new.
- [Permissions Revoked After a System Update](https://sync-problems.pages.dev/permissions-revoked-after-system-update/): When permissions revoked after system update becomes a possible explanation, check whether the phone's operating system changed and whether the affected.
- [Account and Plan Status Checks](https://sync-problems.pages.dev/check-account-plan-status-monitoring/): If the mSpy dashboard has stopped updating, check account plan status monitoring before assuming the phone has a technical problem.
- [Writing a Clear Support Message](https://sync-problems.pages.dev/write-support-message-monitoring-app/): To write support message monitoring app requests effectively, describe the missing dashboard information, when it last updated, and which features are affected.

## About
- [About Sync Problems Guide](https://sync-problems.pages.dev/about/): responsible use, how the site is funded and how guides are made

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